Are you a good at selling over the phone?

​We offer businesses a new sales and promotions channel to help them increase revenue. Your job will be to use phone, email and social media technology to identify prospective clients for goodtalktnt, convert them to paying customers, and manage their experience through repeatable renewals.   You up to it? Office hours and work locat...
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What Coaching really is

Isn't it interesting that perhaps one of the most powerful processes in the world is so often misunderstood and misrepresented? Often what is provided as coaching is the furthest thing from it. Many persons who run businesses think that their people are "broken", and they need someone, a coach, to come in and "fix' them. Nothing could be further fr...
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How a calculator can help you solve for stress and low productivity

How often do you apologize for being pre-occupied, reacting inappropriately, or being unnecessarily harsh with someone? How often do you notice yourself stressing? Would you prefer to be more peaceful and productive? Surprisingly, an ordinary everyday calculator provides a useful analogy for what's causing your stress, as well as what you can do to...
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The one thing to manage when the going gets tough

Throughout history, people have overcome incredible hardship and overwhelming odds. Churchill, Gandhi, Luther King, Mandela, and Malala come easily to mind. It's easy to attribute their success to something rare and superior to the rest of us, but that would be a mistake. You can prevail as well, but only if you manage this one thing:  Your mo...
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Do you give confronting feedback?

Recently my girlfriend gave me feedback on my writing, and it didn't go well. Just about everything that we knew about what to do, or not do when giving feedback went wrong, and I felt personally attacked. Funny thing is that we are both trained and experienced in giving and receiving feedback. But it went wrong anyway. Only days before, she recoun...
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NewFire is a don't miss

Driving into the beautiful Ortinola estate, nestled in the Marcas Valley is like going into a different world. For three days, attendees of the New Fire Festival definitely had the chance to be part of a different very cool festival experience. With a line up of some of Trinidad's best and up and coming music acts; enlightening workshops that range...
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